Ace Boat Lifts - North Fort Myers, Florida

S B

Wonderful experience dealing with ACE and with Dirk. I bought a property with an existing ACE boat lift and was looking for maintenance information on it. I contacted ACE and they were fantastic. Dirk spent a lot of time helping me understand what needed to be done. He asked me to send him photos of the lift. He gave me detailed feedback on what needed to be done in terms of maintenance. To his credit he did not try to push a new lift on me. Instead he confirmed that the existing lift was in good shape. He even sent me photos of their new lift configuration (which looks to be beautifully designed from an engineering perspective, simple and efficient) to help me configure my lift correctly. He went so far as getting his engineering team involved in figuring out if I could use a winder on the existing lift. Exemplary service. Very rare to find business like ACE and people like Dirk. Kudos. Will definitely look to them when buying my replacement lift.

SA Marine Services LLC

What can we say about ACE Boat Lifts?!?
It is hard to even put into words the wonderful experience we have had working as a Dealer for ACE. Our contact Dirk has always gone above and beyond whenever we need something. Their lifts are our favorite to install because they are built with the installer and the user in mind. No additional fabrication is ever needed.
Also, the customer service is fantastic. Whenever a customer needs a part for an older lift, Dirk always guides us in the right direction. Not once has he ever given us incorrect information. If he isn't sure, he will tell you and goes above and beyond to find the answer. Love doing business with honest people like that.

Bottom line, if you are looking for a strong lift and expert customer service, then your in the right place so stick with ACE.

Harry Cobb

Just had a fantastic and wonderful experience with Ace Boat Lifts.
I needed an old boat lift part that I was having a terrible time of finding a replacement part. I ended up speaking with Dirk at ACE and he was so gracious and helpful. He went to work and pronto before long he email me and told me that he had located the part I needed.
I felt like my business was important to him and ACE. I will always be grateful and I certainly recommend them all. Thanks Guys!

Arthur Harden

I have had my Ace Boat Hoist in my Boat House on Green Turtle Cay, Abaco Bahamas for over 15 years and am extremely pleased with the product. The first time I saw them was on Mobile Bay. The friends there were also very satisfied.
I have only had good luck with its operation and Ace gives excellent advice and service. Since Dirk Smith took over running the Company, he has continued to operate it as was done before. If I had to purchase another Boat House, it would only be an ACE!!

MK Web

I recently bought a property with an existing ACE boat lift. I emailed them to determine the capacity of the lift. Dirk responded immediately and said they had recently bought the company and did not manufacture the older lift but he was very helpful in guiding me through what I needed to know. This spoke wonders to me from a customer service point of view as he was not trying to make a sale but was just trying to help me out. Thank--you ACE!!!

Patrick Murphy

We had an old Ace lift at the home we purchased years ago and needed help to get it back in shape from many years of use. I called ACE and their customer service was beyond what I would have hoped for. They took several calls and helped me determine what could be done to renew the lift. I would highly recommend them for any of your boat lift needs.

Tom Berti

Purchased a pair of jetski swinger lifts and a 16k 4 motor boat house lift. The products are well build and perfect for my application. I was able to install everything myself with no real issues. I liked how the hardware was in labeled packages so there was no confusion. Thanks for your help Cody and Ace.... Cheers

Dirk Smith

REVIEW EMAILED TO ME FROM ROY AND PATSY JORGENSON ON 2/4/19. She asked that I post a review for her because she isn't a internet/social media user and tried to post but couldn't.
THANK YOU FOR THE KIND REVIEW ROY AND PATSY! It's greatly appreciated and we look forward to being here for you the next time that you need us!

ACE BOAT LIFT REVIEW:
I have been using ACE boat lifts for over 40 years in different locations with different boats. An occasion arose last week where I had to make the first phone call ever to Ace-that alone
should say everything one would want to know about their products. No problems in a 40 year span. This call concerned a handle that mysteriously disappeared off of one of my control boxes and I wanted to replace it. After finding Ace’s home page on the internet which contained a contact, I emailed a request on how to purchase a replacement handle. Shortly after sending the email I received a phone call from Dirk Smith (General Sales Manager) informing me that they did not sell handles as an outside vendor supplies the control units which include the handles. However, here comes the kicker, he then said he would walk across the street to the warehouse and see if he could find an old used control unit that he could rob a handle from and sure enough he found one and sent it to me. WOW! How many companies and people in today’s world would go to all that trouble and not charge me a dime.
Conclusion: if you are going to buy a boat lift – buy it from ACE. No problems product with exceptional customer service.