Another State of Mind - Portland, Oregon

Emily S.

60% of this store is Temu, possibly the clearance buyout of hot top and other online stores. I hear they sell a few things from local artists but this definitely is not the place where u can find what u want in your size. All the shoes are like size 5, 7.5 and 11. All the clothes are like xxs, xs, and med, u can’t return anything and it’s really overpriced. 90$ for a Temu quality skirt. I hear, if you take a photo of anything she will throw you out of the store, I’m guessing it’s cause she doesn’t want you to know you can order her 40$ necklace at Temu for 3$ . Also the older lady , I’m guessing is the owner acts like she doesn’t want you in the store period, don’t ask her any legitimate questions like, do u take cash and credit, do u have this in an extra large, can u order it in a different size, do u ever have sales, I’m looking for a plaid gothic school girl type skirt, u will get a rude smart Alec answer like, ummmmm no, this a punk store not a uniform store, didn’t you read the signs on the door. She is huffing and puffing and staring at you the whole time you are in the store making it very obvious you are not welcome in her store. My daughter is very into goth and it was her birthday, I came in with over a grand in cash to get my daughter a few high quality pieces but after the attitude and demeanor and being snapped at and talked to like I’m stupid AF I just politely told her I’d come back with my daughter another day since she has a no refund policy and I’m not sure if the sizes available will fit her, she even huffed at that , like she didn’t want me in her store now she’s huffing that I’m leaving. I went two stores down, ( not goth) but still had cute clothes, met the nicest lady, she gave my kid a snack and a toy to play with and she got all my money, I’m a sucker for good customer service. Personally I think Goth lady’s store is not a legit business, she open 4 hrs a day I believe 5 days a week and there is no way she is making a profit running off this many customers. There is a ton of reviews over the yrs with same complaints and still nothing improved. I don’t think I’ll give her shop a second chance cause I can only take so munch attitude and BS from someone before I loose it and nothing in her shop is worth me loosing my piece over especially when I can just go to an online goth store and temu and get it from their. Hope u find a better experience than many of us in the reviews did.

Kira

If I could leave a 0 star review I would. Bought a rough ryders crucifix necklace with a knife in it for 30 dollars, the same necklace online brand new ranges from 7-8 dollars. No wonder the lady screams if you take your phone out and she think your trying to take a photo. They don't want you to see how brutally they gouge you for chinese made products.

Sean B.

As many others mentioned, customer service is bad. Who gives a damn, it's a punk shop, stop being entitled.

Mid selection of patches, decent selection of studs and stuff.
Got a sticker, am happy.

Thanks.

Sam E.

I'm leaving four stars because I really hate leaving a bad review, but I would probably leave it more a 2 or 3 because of service. Everyone knows punks and goths are the most friendly people. This store is REALLY cool and has all the clothes, shoes, and accessories I would normally wear/want to wear/give as gifts. I went in here with full intention to try on & potentially buy a new leather jacket, but the person working at the counter was making us all super uncomfortable-glaring at us with every move and zero personality. I asked her about jacket sizing and she was zero help saying "i have no idea".. I didn't even feel comfortable asking to try on the jacket. Unfortunately it cost her a sale. I won't be coming back. I know other places that sell the same brands. :'(

Kylee P.

Genuinely one of the sweetest, interesting, and most patient people I've came across. I came from an area where this style is highly shunned upon and it's indescribably refreshing and healing to come across smaller businesses like these made with nothing but love, dedication, and care. Everything is worth the price tag it's given due to the love it's given and the high quality of their products. I've bought a sweater, 3 necklaces, and recently a purse and everything's lasted me minus two of the necklaces WHICH I have lost. That is my fault and if I didn't lose them they would still be in good condition today. I lost a pentagram necklace the other day which I was especially heartbroken over so me and my partner visited the very next day, yesterday, to get another one and the lady was genuinely such a sweetheart and so unbelievably helpful with getting me a new one. The one I lost wasn't up for display so I had a picture of me wearing it on me and showed her it and she quickly and kindly got it from in the counter and gave me the same exact one! I also needed a new purse and she helped me find the one I was looking for! We talked and laughed for a bit and went on our days! I love this place and hope to become a regular! Definitely would recommend this place to those into similar fashion and genres and have the same heart for smaller businesses rather than large, obnoxious, and cheap companies.

Griffon O.

Really cool selection but was bummed out to see that there was no sizing above a xl. I travel a lot over the US and this was the first punk/goth store that didn't have any plus size. You carry brands that I know go up to even 5x in sizing yet only had up to XL in your shop. Just a recommendation for the future.

Ember M.

Really disappointed that for one of the only punk/goth clothing stores in the portland area the management and staff are all so rude. The woman behind the counter was kind enough until I mentioned taking a photo of a shirt to send to a friend for their opinion. After that she was extremely short, dismissive and outwardly irritated. She informed me that they do not allow photos out of fear that someone will go “buy the brand elsewhere” which maybe wouldn’t be a problem if they carried more inclusive sizing or local designers. A different staff member who I assume is the owner was there the first time I went and acted hassled by my friend asking to see one of the overpriced display rings. This store is a cool novelty but If you want to buy some mass produced alt clothing id recommend buying it online.

Victoria B.

Excited to see a goth/punk store but the other bad reviews are right. The women who works there is mean. All she did was glare at us and take a dress out of my fiancés hands when she wasn’t done looking. Was considering buying stuff there but definitely won’t now.