AutoPrada - Mobile West - Portland, Oregon

William C.

Couldn't be happier with this company. They treated me with respect and kindness even when I could tell they were having a stressful day.

They worked with me to get the best alarm system for the price I was willing to pay, and got it installed within a day. They even gave me a loaner vehicle for the day for free.

The show room was a bit cluttered and disorganized, but it didn't bother me. It would have been nice to see a few demos of products besides speakers and stereos but I get that's their main thing.

I did have to return to get my alarm adjusted for sensitivity, but they got right on it without any pushback and I was out of there in no time. I would definitely give them a look if you're interested in an alarm system or camera installation.

Gordon C.

I never wrote a review for this place but I got a new stereo put into a car from 94’. They came recommended by a friend. I see a few reviews on here about bad customer service and I had the complete opposite experience. They were low pressure, friendly despite being very busy, and got my car in and out within a few hours. They also printed out info for recommended mechanics and other services who all turned out to be incredible.

amy C.

I've been coming here for many years and multiple vehicle stereo upgrades. This time was for the window tinting in my new/used car. Fantastic work, great prices, and the personal job you get from the owner, Pete, is superb. I will always come back to them as they are the best in town. They offer multiple car upgrades for all cars.

Charley T.

Waited a year to review and I'm super pleased with my experience at mobile West. There were a couple of kinks to work out and once resolved,
the speaker system has been excellent quality. Be patient with the folks working there and trust me they will make sure you are satisfied. Peter is a great guy.

Patrick H.

They totally screwed up. I was quoted a 60-90 minute install on speakers I brought in. I sit and wait.

2 hours later it's only "20 more minutes" after I track someone down. An hour later, I check on my car, nobody is working on it but it "just got finished".

They installed the speakers in the rear instead of the front. They said they weren't the right kind for the front, and that the only reason why my dying front speakers sound bad is because of the EQ tuning. The speakers have been dying for over a year, it ain't the EQ.

Nobody spoke to me about this. We emailed and I said I was having my front speakers replaced. Nobody communicated to me during or before the install. They let me sit for 3 hours, installed incorrectly, and never said a word about the wait or the install until after I had to personally grab someone to ask.

Having to now wait even longer while they take everything out and replace it back to the way it was. Absolutely wasted my day. Hopefully the speakers can be returned.

A single check in, "hey these don't fit the front, is that what you wanted?" is all they needed to do. Awful service.

Juan C. M.

I've had the worst experience possible dealing with this establishment. I have been trying to get $1500 back from them for work that they never performed. I payed for the installation of a car stereo that never happened due to their inefficiency and owner/management issues. I have been trying to get my money back from them for months now. I'm going to have to sue them for my money. Please be careful and cautious when dealing with this establishment and the people working there. They have been irresponsive to my calls asking for my money back. I am completely frustrated with this situation and wanted to share this so that it doesn't happen to anyone else....

Gwendolyn S.

This is THE place to go for your auto upgrades!! Peter and his team offer old-school friendly customer service and the highest level of new-school tech.

I first visited Mobile West years ago after a break-in. I was so happy with that alarm installation that I kept coming back. I've since had multiple systems installed and had them upgrade my alarm. When things went sideways by my own fault. Peter helped me initially diagnose the issue on the phone and then had his team working hard to solve the residual troubles caused by my error.

Don't even consider another shop. These are the real pros!

Brooks H.

The absolute best in the business, Peter has done several installs for me and continues to go above and beyond each time. Mobile wests dedication to customer service is bar none. This is the only place I will ever take any of my vehicles !!!! Would have rated 10 stars