Doing Better Business Pittsburgh - Pittsburgh, Pennsylvania

Chris L.

One of their drivers almost hit me when merging into my lane today. Can’t trust their driving, how can I trust their office equipment?

Aaron M.

I provide IT support to 40+ companies around the area- many of whom now use DBB. Prior to that- there was only one. My client had an old copier that was long out of contract and thus paying higher rates. I reached out to DBB to see if they could help improve this for my client? In short, DBB acknowledged my complaints, refreshed the contract, provided a new printer, and lowered the cost-per-page. From a professional perspective, it was truly the best possible way I could have imagined them handling it. I've gone to DBB directly ever since for any new client looking for a printer. Top marks to the entire team here!

Lori D.

Their quotes contain alot of HIDDEN fees. We ended up paying way to much for a LEASED copier. When lease was up we were never contacted about it. They put us on a month to month renewal. Deborah shows up with a quote. When we decide to not go with them....they all of a sudden can't help. So my experience in a nutshell is they are liars. Too many hidden costs. TYPICAL SALES PEOPLE. Dont deal with these people. Do your homework. get QUOTES from others!!!!!!

Devon M.

We were having a simple issue with our copy/fax machine. I received great service from the time I placed the service call one afternoon last week to the service tech showing up first thing the next morning. He resolved the issue and showed us what the problem was in the event we are able to troubleshoot the issue next time. Very happy with the service and would recommend it. I also appreciated an email confirmation that my call was received and an expected time of service.

Josh

Dean S.